Medication & Prescriptions

Repeat Medication Ordering

Repeat Prescriptions are for patients with long-term medical conditions who receive regular treatment. 

From 30th July 2018 there will be 3 ways to order repeat medication:

1) From Monday 30th July 2018 repeat medication can be ordered by telephone from the NHS Coventry Precription Ordering Direct (POD) Service. This serive is provided by the Coventry and Rugby Clinical Commissioning Group and provides a new and convenient way to order your repeat medication.

Repeat medication can be ordered by calling the service on 024 7624 6072 between 8am and 5pm, Monday to Friday. The service is provided from a clinical hub located in Coventry with specially trained NHS staff who will be able to access your medical records subject to your consent.

More information is available at


2) Using the EMIS Online Access Service. Please note you need to be registered for online services to use this service.

Once registered you can access the following online prescription services:

- Order repeat prescriptions quickly and easily

- View your medications (repeat and acutes) and find out more information about your medications.

- View your allergies and condition leaflets for your allergies

Please click here for more information about our online services.



Please continue to allow at least 5 working days when ordering repeat medication for your order to be processed.

It remains the patient's responsibility to periodically check the stock of their medication and ensure that they have adequate supplies. Last minute requests put significant strain on NHS services and we ask for your support in ordering your medication in a timely manner.

Please ensure that you attend your medication reviews regularly especially if you are taking multiple repeat medications. Patients with long term conditions such as diabetes, hypertension, heart disease and asthma will need to be seen regularly for monitoring of their condition.

If you are due a medication review, some may be done over the telephone via your doctor. Please ask reception for further information.

Prescription Charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Prescription costs as of April 1 2018

  • The current prescription charge is £8.80.
  • A three monthly PPC is £29.10. This saves you money if you need four or more items in three months.
  • A 12-month certificate is £104.00 and saves money if 13 or more items are needed in 12 months.

PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week.

Find out more about the prescription prepayment certificate.

Self Care and Over the Counter (OTC) Medication

NHS England have produced a list of 35 self-limiting conditions and minor illnesses that can be treated with medicines which can be purchased over the counter in most pharmacies. Click here to view the document.

Help your NHS and do not take an appointment to request medication that can be purchased over the counter without prescription. Did you know: paracetemol is an average of four times as expensive when provided on prescription by the NHS, compared to when it is purchased in supermarkets or pharmacies! It can cost around £34 for 32 on prescription including dispensing and GP consultation fees. Click here for more information.

Blacklisted Medication

Doctors are not allowed to prescribe blacklisted drugs to our patients on the NHS. This includes products such as shampoos, mouth wash, toothpaste, oral drops, eye drops, multivitamins, socks, certain creams for skin, and beauty lotion.

The following items are blacklisted and are not available on prescription in Coventry and Warwickshire. The majority of these items are available to buy over the counter:

  • Buscopan IBS relief
  • Opticom Allergy
  • Corsodyl Mouthwash and others
  • Multivitiamins, Co-enzyme Q10
  • Abidec, Dalivit drop
  • Buccastem M
  • Ibandronic acid 150mg monthly
  • Colief
  • Simple Linctus
  • Aveeno and Eucerin
  • Duraphat
  • Tresiba
  • Armour Thyroid
  • Desloratadine
  • Buscopan Cramps
  • Sudocream
  • Bonjela
  • Supranette Wipes
  • Glucosamine, Prestylon and Omacor
  • Veil Cream
  • Loceryl Nail Lacquer Kit
  • Cerumol
  • Gluten Free Products
  • Codeine Linctus
  • Neutrogena T/Gel Shampoo
  • Cilostazol
  • Artelac
  • Brimonidine
  • Minocycline

Please see for further information and the most up-to-date list.

Medication Drug Names

Medication drug names are sometimes changed by the practice attached pharmacist to save NHS costs. These are the same as your exisiting drugs - if you have any queries please speak to reception or your local pharmacist.

Hospital Requests for Medication

Please note, these are generally NON URGENT requests and take up to 5 working days to process.

If you have a hospital prescription it is important that you exchange this at the hospital pharmacy as they are not accepted in community pharmacies.